The following review is my own personal experience and belief. I am stating my experience and the experience may not be that of other users of this company’s service; however, it is my personal opinion expressed under my First Amendment Rights: Beware of this ALLIANCE MOVERS, the company was booked with a 2-day window to move me from OR to FL. The company WILL PROMISE YOU EVERYTHING and not deliver. I had a move book weeks in advance, with a 2-day pick-up. They called 24 hours to change my move window to later dates. Unknowingly to me, they have 14 days from the 2-day move date to pick you up and 21 days to deliver you from the delivery date. Also, you have to cancel 24 hours before the window to get a refund on the deposit.
Please Read that THEY DO NOT TAKE CREDIT CARDS: Why do they not accept credit cards, as I learned the hard way today, to avoid having chargebacks on a dispute and they can keep your money at their leisure and you have little recourse. During the 24 hour window, they told me that they would pick me up during the 2-day window. Each day, they canceled. Each day, they told me that they would not be able to get to me for mechanical issues, routing issues, the story changes with each person and each hour.
Bottom line, the customer service managers will cancel your move if you disagree with them and keep your deposit. They will dictate what they are going to do and you have no say. If you argue with them or they will override the conversation and dictate to you what they are going to do and if you do not like it that you can cancel the move and lose your deposit. This is what happened to me and THEY WILL CANCEL YOUR MOVE AND TAKE YOUR DEPOSIT!
From a legal perspective, they will manipulate the contract to keep your deposit and not provide the service. Again, this is what happened to me. It is my opinion that you avoid them at all cost! This their contact address – Alliance Movers Inc. 1658 Milwaukee Ave., #100-4754 Chicago, IL 60647. 1-888-404-8707. email@example.com. Finally, be aware that they have mandatory arbitration where you have to pay a fee and any legal notices are out of Marion County, Indiana or at least this is the information that I found out after-the-fact.